Send a photo.
After you order, you upload your photos through a secure link. One frame where the eyes are sharp, plus a couple of everyday snaps, works best.
The design process
From a photograph,
to a watercolour portrait.
One photo, our artists’ hands, and the approval of the person who knows them best. Within 24 hours.
Four steps
Simple, open, together.
Our artists draw.
By hand, on a digital canvas: soft watercolour tones for the coat, then the markings, then the light in their eyes. No filters, no automated apps.
We refine it together.
We send you a watermarked proof. Colour tones, a name, the background: we keep refining until you say “that’s them”. Nothing is printed before you approve.
It lives on your wall.
Once you approve, your print-ready file arrives in your inbox. If you chose a print, it is printed in 1–3 business days and shipped free; delivery usually takes 2–5 business days.
Choose a photo.
A daylight photo where the face and eyes are sharp works best. If you want more than one pet in the portrait, have a clear photo of each ready.
Add your portrait to the bag.
Write their name or a short note on the product page and choose a digital file or a print. Payment is protected by Garanti BBVA 3D Secure.
Make the proof feel right.
Your watermarked proof arrives within 24 hours. Colour tones, a name, the background: revisions are unlimited. Nothing is printed and no final file is sent until you approve.
Give it a place.
Once you approve, your digital file arrives in your inbox. If you chose a print, it is printed in 1–3 business days and shipped free; delivery usually takes 2–5 business days.
A few things to know.
How long does it take?
Your digital portrait arrives within 24 hours of your order. Prints: the design also comes within 24 hours; after your approval they are produced in 1–3 business days and shipping usually takes 2–5 business days.
Can I request changes?
Yes, revisions are unlimited: colour tones, names or text, background. Nothing is printed until you approve.
Is it digital or printed?
Either. The digital file is high-resolution and print-ready. Prints on museum-quality archival paper are produced close to you and shipped free.
How do I send my photo?
Right after payment you find a secure upload link on your order confirmation page and in your order email.